9abon Terms & Conditions

Acceptance of Terms

By accessing, registering on, or using the 9abon website, mobile platform, or any associated services (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms apply to all visitors, registered users, and any other persons who access or use the 9abon Platform. If you are accessing the Platform on behalf of a third party, you represent and warrant that you have the authority to bind that party to these Terms.

Your continued use of the 9abon Platform following any modification to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.

Eligibility

To register and use the 9abon Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is a strict requirement under Philippine law governing online casino gaming. 9abon reserves the right to request proof of age at any time and to suspend or close accounts where age verification cannot be completed.
• You must be a natural person. Corporate entities, automated systems, and bots are not permitted to register accounts.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of 9abon, or an immediate family member of such a person.
• You must not have been previously excluded or banned from the 9abon Platform or any affiliated platform.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.

9abon reserves the right to verify your eligibility at any time. Providing false information to circumvent eligibility requirements is a material breach of these Terms and may result in immediate account termination and forfeiture of any funds held in the account.

Account Registration

To access real-money gaming features on the 9abon Platform, you must create a registered account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and complete.

Each individual may only hold one (1) active account on the 9abon Platform. The creation of multiple accounts by the same individual is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of balances.

You are solely responsible for:

• Maintaining the confidentiality of your account credentials, including your username and password.
• All activity that occurs under your account, whether or not authorized by you.
• Notifying 9abon immediately upon becoming aware of any unauthorized use of your account or any other security breach.

9abon will not be liable for any loss or damage arising from your failure to comply with these account security obligations. You agree that 9abon may, at its sole discretion, require additional identity verification documents before processing withdrawals or activating certain account features, in compliance with applicable Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

Deposits & Withdrawals

9abon supports a range of payment methods available to Philippine-based players, including GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, InstaPay, and PESONet. All transactions are processed in Philippine Peso (PHP / ₱).

The following conditions apply to all deposits and withdrawals on the 9abon Platform:

• Minimum Deposit: ₱100 per transaction, unless otherwise specified for a particular payment method.
• Minimum Withdrawal: ₱500 per transaction. Withdrawal requests below this threshold will not be processed.
• Withdrawal Processing: GCash and PayMaya withdrawals are typically processed within 5 minutes during normal operating hours. Bank transfers via BPI, BDO, Metrobank, and UnionBank may take 1–3 business days depending on the receiving institution.
• Verification Requirement: 9abon reserves the right to request identity verification documents before processing any withdrawal. This is a standard KYC/AML compliance measure.
• Source of Funds: All deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Currency: All account balances, deposits, and withdrawals are denominated in Philippine Peso (₱). 9abon is not responsible for any currency conversion fees charged by your payment provider.

9abon reserves the right to delay, suspend, or reverse any transaction that is suspected to be fraudulent, in violation of these Terms, or subject to a regulatory hold. In such cases, 9abon will notify the affected account holder as soon as reasonably practicable.

Bonuses & Promotions

9abon offers various bonuses and promotional offers to eligible registered players. All bonuses are subject to specific terms and wagering requirements, which will be clearly stated at the time the bonus is offered. The following general conditions apply to all bonuses:

• Bonuses are available to eligible registered players only. 9abon reserves the right to determine eligibility at its sole discretion.
• Each bonus offer may only be claimed once per player, per household, per IP address, and per device, unless explicitly stated otherwise.
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier will be specified in the individual bonus terms.
• Bonuses have an expiry period. Any bonus balance or associated winnings not used within the specified period will be forfeited automatically.
• 9abon reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice.
• Abuse of bonus offers, including but not limited to the use of multiple accounts, collusion, or exploitation of software errors, will result in the cancellation of the bonus and may result in account suspension.

Gameplay Rules

All games available on the 9abon Platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

The following general gameplay conditions apply across all 9abon games:

• All game outcomes are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by physical game equipment operated by trained dealers in licensed studios.
• In the event of a discrepancy between the result displayed on your device and the result recorded on 9abon's servers, the server-side result shall be deemed conclusive.
• Bets placed and accepted are final. 9abon will not reverse or cancel a bet once it has been confirmed, except in cases of a verified technical error.
• In the event of a technical malfunction that affects the integrity of a game round, 9abon reserves the right to void the affected round and return all stakes to the players involved.
• Players are responsible for ensuring they have a stable internet connection before placing bets. 9abon is not liable for losses resulting from disconnection during gameplay.

Prohibited Conduct

The following conduct is strictly prohibited on the 9abon Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:

• Registering more than one account on the Platform.
• Providing false, misleading, or fraudulent information during registration or at any other time.
• Using the Platform if you are under 21 years of age.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to gain an unfair advantage.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Exploiting software bugs, glitches, or errors for financial gain. Any winnings derived from such exploitation will be voided.
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the 9abon Platform.
• Harassing, threatening, or abusing other players or 9abon staff through any communication channel.
• Using a VPN, proxy, or other means to circumvent geographic restrictions or to disguise your true location.

Responsible Gaming

9abon is committed to promoting responsible gaming and maintaining a safe, enjoyable environment for all players. We recognize that gambling can become problematic for some individuals, and we take our duty of care seriously.

In accordance with Philippine regulations and our own responsible gaming policy, 9abon provides the following player protection tools:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts at any time.
• Session Time Limits: Players may set limits on the duration of individual gaming sessions.
• Self-Exclusion: Players who feel they need a break from gambling may request a temporary or permanent self-exclusion through our customer support team. Self-exclusion requests are processed within 24 hours.
• Reality Checks: Players may enable periodic reminders showing the duration of their current gaming session.
• Account Cooling-Off: Players may request a short-term cooling-off period of 24 hours, 7 days, or 30 days.

9abon strictly enforces the minimum age requirement of 21 years for all registered players. We conduct age verification checks and reserve the right to request supporting documentation at any time. Accounts found to belong to underage players will be immediately closed and all funds returned.

For more information on our responsible gaming tools and resources, please visit our dedicated Responsible Gaming page.

Privacy & Data

9abon collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

We collect personal data including but not limited to your name, date of birth, contact details, payment information, and gaming activity records. This data is used to operate your account, process transactions, comply with legal obligations, and improve our services.

9abon will not sell your personal data to third parties. We may share data with trusted service providers, payment processors, and regulatory authorities where required by law. For full details on how we handle your data, please review our Privacy Policy.

Intellectual Property

All content on the 9abon Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform, is the exclusive property of 9abon or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes only. This license does not include the right to:

• Reproduce, distribute, or publicly display any content from the Platform without prior written consent from 9abon.
• Modify or create derivative works based on Platform content.
• Use any data mining, scraping, or similar data gathering tools on the Platform.
• Frame or mirror any portion of the Platform on any other website or platform.

Limitation of Liability

To the fullest extent permitted by applicable law, 9abon and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of profits, revenue, or anticipated savings.
• Loss of data or corruption of data.
• Loss of goodwill or reputation.
• Any damages resulting from interruption, suspension, or termination of the Platform.
• Any damages resulting from unauthorized access to or alteration of your account.

In no event shall 9abon's total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Platform exceed the total amount deposited by you into your 9abon account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

Termination

9abon reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, if we reasonably believe that:

• You have breached any provision of these Terms.
• You have engaged in fraudulent, illegal, or abusive conduct.
• Your account is subject to a legal hold, regulatory inquiry, or law enforcement request.
• Continued operation of your account poses a risk to 9abon, other players, or the integrity of the Platform.

You may close your account at any time by contacting our customer support team. Upon account closure, any verified real-money balance remaining in your account (after deduction of any applicable bonus balances subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to standard verification procedures.

Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. You agree to submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any dispute arising under or in connection with these Terms.

9abon operates in compliance with applicable Philippine gaming regulations. Where any provision of these Terms conflicts with applicable law, the applicable law shall prevail to the extent of the conflict, and the remaining provisions shall continue in full force and effect.

Amendments

9abon reserves the right to amend, update, or replace these Terms at any time. When we make material changes to these Terms, we will notify registered users via email or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision will always be displayed at the top of this page. Your continued use of the 9abon Platform after any amendments have been posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may request account closure.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 9abon support team. Our Filipino support agents are available 24/7 to assist you.

• Live Chat: Available directly on the 9abon Platform — the fastest way to reach us.
• Email: support @ 9abon.com (plain text — not a clickable link)
• Response Time: Live chat responses within minutes; email responses within 24 hours.

For concerns related to responsible gaming, self-exclusion, or problem gambling support, please visit our Responsible Gaming page for dedicated resources and tools.